Updated: April 2026
Before entering the destination country, your pet must have:
Your pet must be microchipped before, or at the same time as, their rabies vaccination. If not, they will need to be vaccinated again.
These must be administered no more than one year prior to departure and at least 30 days before travel.
Before entering the destination country, your pet should be treated for certain internal and external parasites by a licensed veterinarian. This is not mandatory, but is recommended by our team.
The documents below are required. Please bring the documents to your appointment:
To successfully clear customs, the following documents are required prior to the pet’s arrival:
We highly recommend acclimating your pet to their travel crate in advance and practising crate training. This will help reduce stress during travel. During your Travel Consultation, we will measure and weigh your pet to determine the appropriate crate size. The carrier must be IATA-approved.
Please note that each airline has its own guidelines. Before booking your flight, contact the airline well in advance to confirm whether pets are permitted on your chosen route.
There are three ways to transport your pet:
As a general rule, animals weighing 33 to 45 kg or more, including the crate, will be transported as manifest cargo, even if travelling on the same flight as you. It is important to confirm this with the airline, especially if your pet’s weight is close to this range, as policies may vary.